Refund policy

At Hey Mr. Bones!, your experience matters to us. Because every item is printed on demand especially for you, we handle returns a little differently. If something isn’t right, we’re here to help.

Start a Return

If you received an item that is damaged, misprinted, or not what you expected, please start the return process within 14 days of receiving your order by emailing us at support@heymrbones.com with:

• Your order number

• A brief description of the issue

• Photos of the item if possible

This helps us quickly assess what went wrong and make it right.

Eligibility

We happily review requests related to:

• Damaged, defective, or misprinted items

• Incorrect size, color, or style received

• Quality concerns

• Orders lost or damaged in transit

• Or if it is something you don't like!

Next Steps

Once you contact us, our team will review your details and provide next steps based on the issue. In most cases, we are able to resolve concerns quickly through a replacement or other solution tailored to your situation.

No Hassle Promise   

Your satisfaction is important to us. If something feels off, please reach out—our goal is to ensure you love what you ordered.